Stop losing members
before it's too late
Trajecteo predicts which members are about to cancel — weeks in advance — and automatically re-engages them with personalized SMS and email campaigns.
Trusted by forward-thinking gym operators · No credit card required
43%
Average member churn prevented
2 weeks
Earlier churn detection vs. manual
5×
ROI on retention campaigns
The Problem
Gyms are losing members they could have saved
The average gym loses 30–50% of its members every year. Most gym owners only realize a member is churning after they've already cancelled — when it's far too late to do anything about it.
You find out too late
By the time a member misses their third class, they've already mentally checked out. The decision was made weeks ago.
Attendance gaps slip through
No one has time to manually track attendance trends across hundreds of members. Early warning signs get ignored.
Churn is expensive
Replacing a lost member costs 5× more than retaining one. Every cancellation chips away at your bottom line.
Generic messages don't work
Bulk newsletters and discount blasts feel impersonal. Members ignore them — and churn anyway.
The Solution
Catch churn early. Act automatically.
Trajecteo connects to your gym's existing data, learns what disengagement looks like for your members, and surfaces the ones most likely to cancel — with enough time to win them back.
- Identifies at-risk members weeks before they cancel
- Scores every member's churn risk daily based on real behavior
- Triggers personalized outreach automatically — no manual work
- Gives you a clear dashboard so your team always knows where to focus
How It Works
Up and running in three steps
No data science team required. No complicated setup. Just connect your data and let Trajecteo do the heavy lifting.
Connect your gym data
Upload a CSV or connect your gym management software (Mindbody, ClubReady, PushPress, and more). Setup takes under 10 minutes.
Trajecteo scores churn risk
Our AI model analyzes attendance patterns, booking behavior, and engagement signals to score every member's likelihood of cancelling — updated daily.
Send personalized retention messages
Trigger targeted SMS and email campaigns automatically when a member's risk score crosses a threshold. The right message, at the right time.
Features
Everything you need to retain more members
Trajecteo combines predictive AI with automated outreach into one platform built specifically for gym and fitness studio operators.
Churn Risk Scoring
Every member gets a daily churn risk score (0–100) based on real behavior — not gut feeling. Focus your effort where it matters most.
Attendance Trend Detection
Trajecteo spots early signs of disengagement — dropping visit frequency, skipped classes, or sudden booking cancellations.
Automated SMS & Email Outreach
Set thresholds, define message templates, and let Trajecteo send the right retention message at exactly the right moment — automatically.
Member Segmentation
Group members by risk level, membership type, engagement tier, or location. Run targeted campaigns for each segment.
Retention Dashboard
A single, clean view of your gym's health — churn risk distribution, campaign performance, recovered members, and revenue saved.
See it in action
Book a live demo and see your gym's retention health at a glance.
Benefits
What gym owners gain with Trajecteo
Designed for independent gym owners and multi-location operators who want a smarter approach to member retention — without hiring a data team.
Increase monthly recurring revenue
Retaining just 10 additional members per month compounds into thousands in annual recurring revenue.
Save hours of manual work
No more combing through spreadsheets. Trajecteo surfaces at-risk members automatically so your team acts, not analyzes.
Make data-driven decisions
Move from reactive firefighting to proactive planning with a real-time view of your gym's retention health.
Build stronger member relationships
Timely, personalized outreach shows members you care — turning a potential cancellation into loyalty.
Reduce churn before it hits
Act on early signals — not cancellation requests. Win members back while there's still time.
Set up in minutes, not months
No developer needed. Connect your gym software, review your dashboard, and your first campaign runs the same day.
Ready to retain more members?
Join gym operators already using Trajecteo to predict churn and automatically win back members — before they cancel.
No credit card required · 14-day free trial · Cancel anytime